FAQ's
WHAT IS MARCMAN PRIVACY POLICY?
MARCMAN is committed to protecting and respecting your privacy. Please be assured that your personal information is kept confidential and is never shared with any third party.
MARCMAN is committed to protecting and respecting your privacy. Please be assured that your personal information is kept confidential and is never shared with any third party.
Yes, the correct price is always on the website.
We have a 7 days return/exchange policy as long as the product is unworn, in original condition with tags attached/uncut. For more information, click Here.
Yes, we have made every effort to display as accurately as possible the colors of our products that appear on the website. However, as the actual colors you see will depend on your screen resolution, we cannot guarantee that your screen’s display of any color will accurately reflect the color of the product on delivery.
You can get in touch with us via email, info@marcmanstore.com. We will reply to your email within 24 hours. Similarly, you can contact us via Facebook or Instagram
www.facebook.com/marcmanstore
www.instagram.com/marcmanstore
Email: info@marcmanstore.com
WhatsApp: +92 315 4324452
Most items may never get restocked, however, if there is a lot of demand we may restock it. If an item is sold out, you can request that we notify you when it is back in stock. If it becomes available, we will send you an e-mail to let you know. If there is no more stock, we will remove it from the website.
Once you place your order you will receive a confirmation e-mail or SMS. If you did not receive the e-mail or SMS, you can contact our Customer Service department via email at info@marcmanstore.com or via WhatsApp at +92 315 4324452.
Yes. you can check your order status in out Track Your Order section.
Yes, only if the order is not dispatched yet. You can contact our customer service department via WhatsApp at +92 315 4324452 or via email at info@marcmanstore.com to get your order cancelled.
Your personal information is confidential. We do not rent, sell, barter or trade personal information. We use this information to fulfill your order and to communicate with you about your order. All your information is kept confidential and will not be disclosed to anybody unless ordered by government authorities.
You can share your queries or comments by calling or WhatsApp at +92 315 4324452 or by E-mailing us at info@marcmanstore.com
We accept credit/debit card, cash on delivery and bank transfers for further info and assistance please get in touch with our customer support.
Shipping is free on orders over Rs. 5000/-. Rs. 200/- will be charged on orders below this amount.
Yes, the information is transmitted safely with SSL encryption. Only Safe Electronic Commerce (SEC) transactions will be accepted for payments using Visa and MasterCard. After verifying that the card is secured under the SEC system, the system will contact the card’s issuing bank so that the buyer can authorize the purchase. When the bank confirms the authenticity, the card will be charged. Otherwise, the order will be canceled.
Orders will be delivered in 3-4 working days in regular days and during sales it will be delivered in 7-10 working days. Orders placed on Saturday and Sunday or any gazette holidays will be sent for processing on the next working day. During rush hours or delays in verification of information, orders can face temporary delays. Orders placed through online payment system have to go through a fraud status check and once cleared by our payment processor will be processed further. Payments will be collected from the shipping address for all cash on delivery methods. Once the order is shipped, you will receive an email contact tracking information, be sure to check junk/spam folders as well.